Microsoft outage forces hospitals to halt some services

politicopro.com

July 22, 2024 4:35 pm

Hospitals across the country were rescheduling surgeries and contending with disabled electronic health records systems on Friday following a massive Microsoft outage that disabled software at banks, airlines and media.

In Boston, Mass General Brigham paused non-emergency procedures, though its website said the emergency room remained open and patients with urgent appointments could be seen.

Memorial Sloan Kettering Cancer Center in New York City paused new procedures requiring anesthesia.

A spokesperson did not say why staff could not deliver anesthesia but told POLITICO in a statement that surgeries are “proceeding and outpatient appointments are occurring.”

Other systems said they had issues with their electronic health records and patient portals.

Providence Health restored its EHRs and patients as well as doctors can access records.

“However, other clinical applications and workstations continue to be impacted, and our IT teams are working to restore these services as soon as possible,” the West Coast-based system said in a statement.